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Shipping policy
Shipping & Delivery
Delivery options, estimated timeframes, duties and taxes information, and international shipping rates for Red Label Outlet orders.
Tracked delivery Free UK standard delivery EU duties & taxes paid 2 PM weekday cut-off
UK delivery EU & Monaco duties paid Other international delivery Important delivery notes Refund policy
Delivery within the United Kingdom
We offer free standard tracked delivery on all UK orders, with an optional paid express tracked service.
Standard Tracked Delivery
FREE
Estimated delivery: 2–3 working days from dispatch
Order before 2 PM, Monday to Friday, excluding UK bank holidays.
Express Tracked Delivery
£3.89
Estimated delivery: 1–2 working days from dispatch
Order before 2 PM, Monday to Friday, excluding UK bank holidays.
| Shipping Method | Cost | Order Before | Delivery Time |
|---|---|---|---|
| Standard Tracked Delivery | FREE | 2 PM (Monday – Friday, excluding UK bank holidays) | 2–3 working days from dispatch |
| Express Tracked Delivery | £3.89 | 2 PM (Monday – Friday, excluding UK bank holidays) | 1–2 working days from dispatch |
Dispatch Time: We aim to dispatch all UK orders within 48 hours, Monday to Friday, excluding UK bank holidays. Orders placed after 2 PM, during weekends, or on bank holidays are processed the next working day.
EU Shipping – Duties & Taxes Paid
For the countries listed below, our checkout shipping option is currently offered as Duties & Taxes Paid. This means the delivery charge shown at checkout is intended to include applicable import duties and taxes for delivery to that destination.
| Country | Time Frame | 1 Item | Additional Cost Per Item |
|---|---|---|---|
| Austria | 7–10 working days from dispatch | £22.86 | £1.00 |
| Belgium | 7–10 working days from dispatch | £20.60 | £1.00 |
| Bulgaria | 7–10 working days from dispatch | £27.26 | £3.43 |
| Croatia | 7–10 working days from dispatch | £27.26 | £3.43 |
| Cyprus | 7–10 working days from dispatch | £27.26 | £3.43 |
| Czech Republic / Czechia | 7–10 working days from dispatch | £22.02 | £1.00 |
| Denmark | 5–7 working days from dispatch | £11.99 | £0.99 |
| Estonia | 7–10 working days from dispatch | £27.26 | £3.43 |
| Finland | 5–7 working days from dispatch | £12.99 | £1.99 |
| France | 5–7 working days from dispatch | £9.99 | £0.99 |
| Germany | 5–7 working days from dispatch | £9.99 | £0.99 |
| Greece | 7–10 working days from dispatch | £26.87 | £3.40 |
| Hungary | 7–10 working days from dispatch | £22.56 | £1.00 |
| Ireland | 5–7 working days from dispatch | £9.99 | £1.99 |
| Italy | 5–7 working days from dispatch | £9.99 | £1.49 |
| Latvia | 7–10 working days from dispatch | £27.26 | £3.43 |
| Lithuania | 7–10 working days from dispatch | £23.97 | £1.00 |
| Luxembourg | 7–10 working days from dispatch | £20.70 | £1.00 |
| Malta | 7–10 working days from dispatch | £27.26 | £3.43 |
| Netherlands | 5–7 working days from dispatch | £24.99 | £0.99 |
| Poland | 7–10 working days from dispatch | £22.60 | £1.00 |
| Portugal | 5–7 working days from dispatch | £9.99 | £0.99 |
| Romania | 7–10 working days from dispatch | £27.26 | £3.43 |
| Slovakia | 7–10 working days from dispatch | £25.97 | £1.00 |
| Slovenia | 7–10 working days from dispatch | £23.46 | £1.00 |
| Spain | 5–7 working days from dispatch | £7.99 | £0.99 |
| Sweden | 5–7 working days from dispatch | £12.99 | £0.99 |
| Monaco | 5–7 working days from dispatch | £24.99 | £2.99 |
International Shipping – Excluding Duties & Taxes
For all other international destinations listed below, shipping rates exclude local import duties, customs charges, taxes, brokerage fees, and other local charges. These charges may be payable by the customer before or upon delivery, depending on the destination country’s import rules.
Customer responsibility: For destinations where duties and taxes are not paid at checkout, the customer is responsible for checking and paying any applicable local import charges. If a parcel is refused, unclaimed, or returned because local duties, taxes, or customs charges were not paid, we may deduct reasonable delivery, return, handling, and carrier charges from any refund, where permitted by law.
Tip: use your browser’s find/search function to quickly locate a country.
| Country | Time Frame | 1 Item | Additional Cost Per Item |
|---|---|---|---|
| Afghanistan (AF) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Albania (AL) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Algeria (DZ) | 7–10 working days from dispatch | £44.45 | £4.95 |
| American Samoa (AS) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Andorra (AD) | 7–10 working days from dispatch | £27.26 | £3.43 |
| Angola (AO) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Anguilla (AI) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Antigua (AG) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Argentina (AR) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Armenia (AM) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Aruba (AW) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Australia (AU) | 7–10 working days from dispatch | £42.99 | £3.75 |
| Azerbaijan (AZ) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Bahamas (BS) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Bahrain (BH) | 7–10 working days from dispatch | £35.03 | £3.99 |
| Bangladesh (BD) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Barbados (BB) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Belarus (BY) | 7–10 working days from dispatch | £30.96 | £2.62 |
| Belize (BZ) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Benin (BJ) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Bermuda (BM) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Bhutan (BT) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Bolivia (BO) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Bonaire (XB) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Bosnia and Herzegovina (BA) | 7–10 working days from dispatch | £28.02 | £2.51 |
| Botswana (BW) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Brazil (BR) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Brunei (BN) | 7–10 working days from dispatch | £39.17 | £4.36 |
| Burkina Faso (BF) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Burundi (BI) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Cambodia (KH) | 7–10 working days from dispatch | £34.41 | £2.66 |
| Cameroon (CM) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Canada (CA) | 7–10 working days from dispatch | £25.02 | £2.55 |
| Canary Islands (IC) | 7–10 working days from dispatch | £30.96 | £2.62 |
| Cape Verde (CV) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Cayman Islands (KY) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Central African (CF) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Chad (TD) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Chile (CL) | 7–10 working days from dispatch | £44.45 | £4.95 |
| China (CN) | 7–10 working days from dispatch | £35.56 | £3.12 |
| Colombia (CO) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Comoros (KM) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Congo (CD) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Congo (CG) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Cook Islands (CK) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Costa Rica (CR) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Cote D Ivoire (CI) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Cuba (CU) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Curacao (XC) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Djibouti (DJ) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Dominica (DM) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Dominican Republic (DO) | 7–10 working days from dispatch | £44.45 | £4.95 |
| East Timor (TL) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Ecuador (EC) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Egypt (EG) | 7–10 working days from dispatch | £44.45 | £4.95 |
| El Salvador (SV) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Eritrea (ER) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Ethiopia (ET) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Falkland Islands (FK) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Faroe Islands (FO) | 7–10 working days from dispatch | £25.02 | £2.55 |
| Fiji (FJ) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Gabon (GA) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Gambia (GM) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Georgia (GE) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Ghana (GH) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Gibraltar (GI) | 7–10 working days from dispatch | £30.96 | £2.62 |
| Greenland (GL) | 7–10 working days from dispatch | £25.02 | £2.55 |
| Grenada (GD) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Guadeloupe (GP) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Guam (GU) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Guatemala (GT) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Guernsey (GG) | 7–10 working days from dispatch | £22.74 | £1.74 |
| Guinea Republic (GN) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Guinea-Bissau (GW) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Equatorial Guinea (GQ) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Guyana (GY) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Haiti (HT) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Honduras (HN) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Hong Kong (HK) | 7–10 working days from dispatch | £26.53 | £2.70 |
| Iceland (IS) | 7–10 working days from dispatch | £29.64 | £2.12 |
| India (IN) | 7–10 working days from dispatch | £31.91 | £3.99 |
| Indonesia (ID) | 7–10 working days from dispatch | £34.53 | £2.70 |
| Iran (IR) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Iraq (IQ) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Israel (IL) | 7–10 working days from dispatch | £35.03 | £3.99 |
| Jamaica (JM) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Japan (JP) | 7–10 working days from dispatch | £24.59 | £2.70 |
| Jersey (JE) | 7–10 working days from dispatch | £22.74 | £1.74 |
| Jordan (JO) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Kazakhstan (KZ) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Kenya (KE) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Kiribati (KI) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Kosovo (KV) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Kuwait (KW) | 7–10 working days from dispatch | £34.53 | £4.21 |
| Kyrgystan (KG) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Laos (LA) | 7–10 working days from dispatch | £39.17 | £4.36 |
| Lebanon (LB) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Lesotho (LS) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Liberia (LR) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Libya (LY) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Liechtenstein (LI) | 7–10 working days from dispatch | £30.96 | £2.62 |
| Macau (MO) | 7–10 working days from dispatch | £35.56 | £3.12 |
| Madagascar (MG) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Malawi (MW) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Malaysia (MY) | 7–10 working days from dispatch | £24.59 | £2.70 |
| Maldives (MV) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Mali (ML) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Marshall Islands (MH) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Martinique (MQ) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Mauritania (MR) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Mauritius (MU) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Mayotte (YT) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Mexico (MX) | 7–10 working days from dispatch | £25.02 | £2.55 |
| Micronesia (FM) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Moldova (MD) | 7–10 working days from dispatch | £28.02 | £2.51 |
| Mongolia (MN) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Montenegro (ME) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Montserrat (MS) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Morocco (MA) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Mozambique (MZ) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Myanmar (MM) | 7–10 working days from dispatch | £28.02 | £2.51 |
| Namibia (NA) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Nauru (NR) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Nepal (NP) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Nevis (XN) | 7–10 working days from dispatch | £44.45 | £4.95 |
| New Caledonia (NC) | 7–10 working days from dispatch | £44.45 | £4.95 |
| New Zealand (NZ) | 7–10 working days from dispatch | £53.50 | £5.95 |
| Nicaragua (NI) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Niger (NE) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Nigeria (NG) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Niue (NU) | 7–10 working days from dispatch | £44.45 | £4.95 |
| North Korea (KP) | 7–10 working days from dispatch | £44.45 | £4.95 |
| North Macedonia (MK) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Norway (NO) | 7–10 working days from dispatch | £30.96 | £2.62 |
| Oman (OM) | 7–10 working days from dispatch | £28.02 | £2.51 |
| Pakistan (PK) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Palau (PW) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Panama (PA) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Papua New Guinea (PG) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Paraguay (PY) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Peru (PE) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Philippines, The (PH) | 7–10 working days from dispatch | £31.90 | £2.70 |
| Puerto Rico (PR) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Qatar (QA) | 7–10 working days from dispatch | £39.17 | £4.36 |
| Reunion (RE) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Russia (RU) | 7–10 working days from dispatch | £35.56 | £3.12 |
| Rwanda (RW) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Samoa (WS) | 7–10 working days from dispatch | £44.45 | £4.95 |
| San Marino (SM) | 7–10 working days from dispatch | £26.87 | £3.40 |
| Saudi Arabia (SA) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Senegal (SN) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Serbia (RS) | 7–10 working days from dispatch | £28.02 | £2.51 |
| Seychelles (SC) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Sierra Leone (SL) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Singapore (SG) | 7–10 working days from dispatch | £24.59 | £2.70 |
| Solomon Islands (SB) | 7–10 working days from dispatch | £39.17 | £4.36 |
| Somalia (SO) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Somaliland (XS) | 7–10 working days from dispatch | £44.45 | £4.95 |
| South Africa (ZA) | 7–10 working days from dispatch | £39.17 | £4.36 |
| South Korea (KR) | 7–10 working days from dispatch | £24.59 | £2.70 |
| South Sudan (SS) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Sri Lanka (LK) | 7–10 working days from dispatch | £44.45 | £4.95 |
| St. Barthelemy (XY) | 7–10 working days from dispatch | £44.45 | £4.95 |
| St. Eustatius (XE) | 7–10 working days from dispatch | £44.45 | £4.95 |
| St. Helena (SH) | 7–10 working days from dispatch | £44.45 | £4.95 |
| St. Kitts (KN) | 7–10 working days from dispatch | £44.45 | £4.95 |
| St. Lucia (LC) | 7–10 working days from dispatch | £44.45 | £4.95 |
| St. Maarten (XM) | 7–10 working days from dispatch | £44.45 | £4.95 |
| St. Vincent (VC) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Sudan (SD) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Suriname (SR) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Swaziland (SZ) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Switzerland (CH) | 7–10 working days from dispatch | £30.96 | £2.62 |
| Syria (SY) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Tahiti (PF) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Taiwan (TW) | 7–10 working days from dispatch | £24.59 | £2.70 |
| Tajikistan (TJ) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Tanzania (TZ) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Thailand (TH) | 7–10 working days from dispatch | £24.59 | £2.70 |
| Togo (TG) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Tonga (TO) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Trinidad and Tobago (TT) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Tunisia (TN) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Turkey (TR) | 7–10 working days from dispatch | £30.96 | £2.62 |
| Tuvalu (TV) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Turkmenistan (TM) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Uganda (UG) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Ukraine (UA) | 7–10 working days from dispatch | £30.96 | £2.62 |
| United Arab Emirates (AE) | 7–10 working days from dispatch | £33.75 | £3.00 |
| United States (US) | 7–10 working days from dispatch | £25.50 | £2.20 |
| Uruguay (UY) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Uzbekistan (UZ) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Vanuatu (VU) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Vatican City (VA) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Venezuela (VE) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Vietnam (VN) | 7–10 working days from dispatch | £28.24 | £2.51 |
| Virgin Islands (GB) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Virgin Islands (US) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Yemen (YE) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Zambia (ZM) | 7–10 working days from dispatch | £44.45 | £4.95 |
| Zimbabwe (ZW) | 7–10 working days from dispatch | £44.45 | £4.95 |
Important Delivery Notes
Delivery estimates
Delivery times are estimates and begin from the date of dispatch, not the date the order is placed. Delivery times are not guaranteed.
Tracked services
All parcels are shipped using tracked services where available. Please follow the courier’s instructions for collection or redelivery if delivery is missed.
Address accuracy
Customers are responsible for providing a complete and accurate delivery address, including postcode/ZIP code, phone number, and any required delivery information.
Restricted destinations
Some products may not be available for delivery to certain countries due to courier restrictions, import rules, sanctions, or local regulations.
If a parcel cannot be delivered because the delivery address is incorrect, incomplete, inaccessible, or because the parcel is not collected after an attempted delivery, we may need to charge for re-delivery or deduct reasonable delivery/return costs from any refund, where permitted by law.
International deliveries may occasionally be delayed due to customs checks, courier delays, local holidays, weather disruption, incorrect address details, or other events outside our reasonable control.
Delivery Charges and Returns: Delivery charges are shown at checkout before payment. If you cancel or return an order, delivery charge refunds will be handled in accordance with our Refund Policy and your statutory rights.
Returns, cancellations and withdrawals: To request a return, cancellation, or withdrawal, please use our customer account portal here: Withdraw from contract here